This workshop will focus on the intersection of content moderation with access to justice in the European context. It ties in with the current debate on the Digital Services Act (DSA) which is meant to protect European citizens when they use or are impacted by digital services. Importantly, the DSA seeks to set down rules on the responsibilities of digital platforms to deal with the risks faced by users and to protect their fundamental rights. This may include obligations relating to notice-and-action mechanisms to report illegal activities, effective redress obligations such as counter notice procedures, trusted flaggers, internal complaint- handling systems, out-of-court dispute settlement, and transparency obligations.
This gives rise to the question: To what extent will the DSA actually entail an improvement – from an access to justice perspective – for individuals, in particular from vulnerable and marginalized groups, who are directly and personally confronted with harmful online content?
These perspectives will be discussed by a group of selected participants from academia and organizations dealing with digital rights, online harms and social justice. After the workshop, an anonymous report will be drafted and published in the form of blogpost.