Investigation: Platforms still use manipulative design despite DSA rules
By Chitra Mohanlal, Tech Researcher at Bits of Freedom
Our recent investigation into a selection of Very Large Online Platforms reveals multiple potential breaches of the DSA relating to manipulative design (Article 25), recommender system transparency (Article 27), and the obligation to offer alternative recommender systems (Article 38). The report explains and illustrates several types of manipulative design practices on platforms including Facebook, Snapchat, TikTok, Shein, Zalando and Booking.com. These findings can be used to support enforcement actions under the DSA.